Deans Carpet One Floor & Home® Privacy Policy

September 2020

Telephone:  705-445-2166

We take Your privacy seriously and want Your experience with to be both satisfying and safe.  In this Policy, the site is referred to as the “Site” and the “Service,” which are provided by “Us,” “Our,” and “We,” to which You subscribe upon Your agreeing to the Terms of Service and End User License Agreement.  This Policy sets forth the steps We take to accomplish this result, and We urge You to read it carefully.

1. What this Policy Covers. In order for Us to properly and efficiently provide Our products and services to You, it may be necessary from time to time for Us to collect information about You or the equipment or methods You use to visit the Site, or while visiting the site. Although We need this information to better serve You, We understand Your concerns about how this information is used. Accordingly, this Policy explains how We use, and more importantly will NOT use, any personally identifiable information We collect when You visit or utilize the Site.

2. What this Policy Does Not Cover. This Policy does not apply to the practices of companies We do not own or control or to people We do not employ or manage. This Policy only addresses the use and disclosure of information We collect from You. To the extent that You disclose any of Your information to any other person or entity, different rules may apply to their use or disclosure of the information You disclose to them. It is important that You understand that We may not, and probably do not, control any Website which You may visit through a “link” from the Site, and such other Websites may have their own privacy policies that may differ substantially from ours. Also, any third party advertisers who advertise on the Site or through the Site may also adhere to their own privacy policies, which may also be different from ours. When visiting advertisers or any other Website or business You reach by “clicking” on a link on the Site, You are subject to the privacy policies of that third party. We encourage You to ask questions before You disclose Your personal information to others. Unless otherwise notified, We will not collect personal health information from You. If in the future We do collect such personal health information, We will do so in compliance with Our Personal Health Information Policy, a copy of which will be made available to You.

3. We will not knowingly transfer Your personal information to another party except as disclosed in this Policy. In most instances, You may have the option to withhold certain requested information; however if You choose to withhold or not provide requested information, We may not be able to provide You with the services or products You request. In general, Our service automatically gathers certain usage information like the numbers and frequency of visitors to the Site. We only use such data in the aggregate. This collective data helps Us determine how much Our customers use parts of the Site, so We can improve the Site. We may also track certain information about Your behavior on the Site. We use this information to do internal research on Our users’ demographics, interests, and behavior to better understand and serve You and Our community. This information may include the URL that You came from (whether this URL is on Our site or not), which URL You next go to (whether this URL is on Our site or not), what browser You are using, and Your IP address.

4. We use information in the file We maintain about You, and other information We obtain from Your current and past activities on the Site, to resolve disputes, troubleshoot problems, or to enforce Our Terms of Service and End User License Agreement (“TOS”).

5. Cookies. A cookie is information stored directly on the computer You are using, that interacts with the Site when You visit, to assist Us in providing customized services. We do not use cookies on this website.

6. Due to the possibility of requirements from existing or future regulatory authorities or due to the current or future state of technology, We cannot ensure that all of Your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Policy. For purposes of illustration only, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse Your information that they collect from the Site.Therefore, although We use industry standard practices to attempt to achieve the stated goals of Our privacy policies, as a matter of practicality We cannot and We do not promise, and You should not expect, that Your personally identifiable information or private communications will always remain private.

7. Service Providers.

  1. External Providers. We may, for Your convenience, provide some of Your personally identifiable information to an external service provider. However, before We disclose Your personally identifiable information to an external service provider, You will see what data is about to be sent and have the ability to approve the disclosure. To prevent Our disclosure of Your personally identifiable information to an external service provider, You can decline such disclosures or simply not use their services.
  2. Internal Providers.We may use internal service providers to facilitate Our services (e.g., discussion boards, surveys, etc.). In such event, We may provide some of Your personally identifiable information directly to them, and such internal service providers may collect information directly from You (such as if We ask an internal service provider to conduct a survey for Us and that provider asks You for information while conducting the survey).If We provide any of Your information to an internal service provider, such internal service provider’s use of such information shall be restricted by confidentiality agreements.If You provide additional information to an internal service provider directly, then their use of Your information will be governed by their applicable privacy policy.Personally identifiable information posted by a user to a public section of the Site is not governed by this Policy and We shall not be responsible for any release of such information.Furthermore, We are not responsible for removal of such personally identifiable information from any such public section of the Site.

8. Other Entities. We may share much of Our data, including personally identifiable information about You, with Our subsidiaries, business partners, and Our credit card/debit card processor. To the extent that these entities have access to Your information, they will treat it at least as protectively as they treat information they obtain from their other users.

9. Advertisers. If We collect from the data We receive personally identifiable information, such information will be disclosed to advertisers and other third parties for other marketing and promotional purposes only in a manner which does not personally identify that information (such as disclosing information in the aggregate, by reference to averages or trends, or by reference to a “user” without providing the personally identifying information for that user). We will not disclose to these entities any information that could be used to identify You personally (for example, Your name, email address, password, credit card number, and bank account number).

10. Security. Even though We utilize various security techniques to protect data from unauthorized access by users inside and outside the company, “perfect security” does not exist on the Internet. Please note that e-mail and internet traffic are not secure. To help safeguard Your information,

11. Please note there is a risk of Your personally identifiable information and communications, including credit-card information, being accessed, stolen, or “hacked” by third parties:(i) during communication between You and Us.

12. Spam. We do not condone “spam” or unsolicited junk e-mail. We are not responsible for this unfortunate activity, and cannot stop it from occurring when it originates from outside the Site. We will take reasonable action against any person who uses Our email products as the launching pad for spam.

13. Change of Privacy Policy. We reserve the right to change this Policy from time to time. If We make any changes to this Policy, We will post those changes here so that You will always know what information We gather, how We might use that information and whether We will disclose it to anyone.In addition, We may communicate to You through email on the use of the Site, Your account and other matters.

14. Use of Site; Communication. Use of the Site constitutes acceptance of this Policy as it is now written and as it may be modified from time to time and appears on the Site. You specifically agree to check back on the Site from time to time to ensure that You are familiar with this Policy as it may exist from time to time, but also agree that You are bound by such Policy as the same may exist on these pages, whether or not You have actually viewed them in their then-current form. We and You may communicate through email, text messages, social media sites, and other electronic communication formats. Your use of such communication formats constitutes Your consent to Our use of them to communicate with You. You may withdraw Your consent by giving notice to us through the relevant communication format, or by mail at Our address provided in the TOS.

15. PROTECTION OF CHILDREN ONLINE: We consider the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.

We may enable You to post ratings or reviews of vendors, service providers, and their products or services on the Site (“Reviews”).  You may not post Reviews about a vendor, service provider, or any of their products or services if you are:  (i) an employee, contractor, officer, or director of the vendor or service provider; or (ii) an employee, contractor, officer, or director of a competitor of the vendor or service provider unless you expressly disclose such status in your Review.  By posting a Review, you agree that it is:  (i) based on your first-hand experience with the vendor, service provider, product, or service that is the subject of the Review; (ii) accurate, truthful, and complete; and (iii) it is made in good faith and not for the purpose of extracting compensation or consideration from the vendor or service provider.  We reserve the right to edit, amend, or delete Reviews under the provisions of this Policy and the TOS.


By using this Site you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted in this Privacy Policy. By submitting your information, you agree that it will be governed by our Privacy Policy.